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Getting started
Quickstart

Quickstart

Go from an empty account to a live campaign in under 10 minutes.

1. Create your account

Sign up at /signup with your work email and password. Pulse creates a default workspace named after you and installs a small, industry-neutral starter kit so the product works out of the box.

What comes with a fresh workspace:
  • Eight default customer attributes: email, phone, first_name, last_name, country, city, device, platform.
  • Seven starter events: app_opened, product_viewed, added_to_cart, checkout_started, purchase_completed, signup, login.
  • A default Web App is registered so the tracking SDK works right away.
  • No campaigns, templates, segments, lists, funnels, cohorts, or journeys are pre-seeded — those areas start empty and are yours to build.

2. Configure your workspace

  1. Go to Settings → Workspace.
  2. Set a friendly name, slug, industry, and timezone.
  3. Upload a logo and pick your brand colors. These flow through to composer previews and transactional email templates.
  4. Under Feature modules, enable Commerce only if you run a store.

3. Authenticate your sending domain

Before sending real email, add and verify the domain you send from:

  1. Go to Settings → Domains and add a domain (e.g. yourbrand.com).
  2. Pulse shows the SPF, DKIM, and DMARC records to publish at your DNS provider.
  3. Click Verify — the verify-domain edge function polls DNS and marks records as pass/fail.

See Domain authentication for full details.

4. Install the SDK (optional)

If you want to track events from your web or mobile app, see Install the SDK. You can also skip this and start by importing customers via CSV.

5. Send your first campaign

  1. Go to Campaigns → + New campaign.
  2. Pick a channel (email is a safe default), target audience (a segment or list), and a template.
  3. Use the Deliverability score panel on the right to catch spammy copy before send.
  4. Click Send preview to yourself first, then Send now or Schedule.

What's next

Build your first journey
Welcome flows, abandoned cart, win-back — all on a drag-and-drop canvas.
Track custom events
The Track API accepts real-time behavioural events from any stack.
Enable predictive audiences
Churn risk, purchase propensity, and LTV scores per customer.
Invite your team
Custom roles, approval workflows, audit log.