Audit log

Every meaningful change in the workspace — create, update, delete — is recorded in the audit log. The log is append-only and visible to owners, admins, and any custom role with the audit:read permission.

What is captured

• Actor — user ID and email at time of action.
• Action — create, update, delete, approve, reject, etc.
• Entity type and ID — e.g. campaign + UUID.
• Entity name — at the time of action, for human readability.
• Diff — JSON of changed fields (old → new).
• Timestamp.

Viewing the log

Open Trust & Premium → Audit log. You can filter by:

• Free-text search across action, entity name, and actor.
• Entity type (campaign, template, journey, segment, workspace, member, role).

Click any row to expand the diff.

Exporting

Schedule a recurring export of the audit log under Integrations → Scheduled exports to feed a data warehouse or SIEM.

Retention

Audit rows are retained indefinitely by default. If your compliance policy requires periodic purging, configure a retention window in Settings → Data.