An AI that knows your customers.
Pulse Copilot drafts journeys, suggests segments, summarises conversations, and flags anomalies — grounded in your live data, not a generic model.
Draft a re-engagement journey for users who haven't opened an email in 30 days.
I created a 4-step journey: a soft nudge email, a 5-day wait, a push notification with an incentive, and a final "we miss you" email. Includes a 10% holdout to measure lift.
Journey drafts
Describe an outcome; Copilot proposes a full journey with triggers, waits, branches, and copy.
Segment suggestions
Ask "who's about to churn?" and get a live segment plus the ML signals that back it.
Conversation summaries
Every support ticket lands with sentiment, intent, and a suggested next reply.
Anomaly detection
Deliverability, engagement, and revenue dips get flagged with a plain-English root cause.
Path optimisation
Copilot compares journey variants and recommends the winning path after enough data.
Copy assistance
Rewrite subject lines and body copy in your brand voice, with spam-safe suggestions.
Every suggestion cites the data behind it.
Copilot only recommends what your own events, segments, and history support. You always see the source before you accept.
A teammate for every operator.
Marketers, support agents, and growth leads all get a Copilot tuned to their workflow.