Catch churn before it happens.
Pulse watches for the tiny signals that predict a customer is drifting — declining sessions, missed logins, downgraded plans — and steps in with a message that changes the trajectory.
Retention on autopilot.
Churn scoring
Every customer gets a live risk score — updated as their behaviour changes.
Early warnings
Trigger journeys the moment usage drops below a threshold you define.
Value reminders
Reinforce the outcome customers signed up for with usage recaps and success stories.
Save offers
Deploy targeted incentives only when the risk score justifies the discount.
Cohort retention
Compare retention curves by acquisition channel, plan, or campaign — instantly.
Feedback loops
CSAT and cancel surveys drop into journeys so every save learns something.
Retention as a system, not a fire drill.
Track the events that matter — logins, key actions, feature adoption.
Pulse ML surfaces at-risk customers days before the cancel button.
Cross-channel journeys reach the right customers with the right offer.
Holdouts show incremental retention — not just correlation.
Turn retention into a growth engine.
Every save compounds. Every learning improves the next.